Question 1

What are your package options?

Accepted Answer

We offer three curated packages: Everyday Gathering (budget-friendly), Signature Spread (mid-tier), and Celebration Feast (premium). Each includes menu choices and optional add-ons.

Question 2

What is the minimum order?

Accepted Answer

Minimum order is $150. Final price depends on your guest count and any add-ons or staffing.

Question 3

Do you deliver and set up?

Accepted Answer

Yes — we offer delivery and optional on-site setup. Free delivery applies above the site’s delivery threshold; otherwise a delivery fee may apply.

Question 4

How do I place an order?

Accepted Answer

Order online for pickup or delivery via the Online Ordering page, or use the Request a Quote form for custom events and staffing needs.

Question 5

Can you accommodate dietary restrictions?

Accepted Answer

Yes — we can accommodate vegetarian, vegan, and gluten-free requests. Please list allergies or restrictions when ordering so we can make safe substitutions.

Question 6

Do you offer tastings or private chef experiences?

Accepted Answer

Yes — private tastings and private-chef bookings are available by request. Tastings are recommended for weddings, large events, and custom menus.

Question 7

How far in advance should I book?

Accepted Answer

For standard online orders, 48–72 hours’ notice is preferred. For larger events, weddings, or staffed services, please book 2–6 weeks in advance (more for peak dates).

Question 8

What’s your cancellation & refund policy?

Accepted Answer

Cancellation terms vary by order type. For online orders cancel more than 48 hours before the event for a full refund. Custom and staffed events typically require a deposit and have different cancellation terms—see your quote or contract.

Question 9

Do you provide staffing and rentals?

Accepted Answer

Yes — we offer on-site staffing and can coordinate rentals (platters, chafers, linens) through our vendor partners. Staffing and rental costs are quoted per event.

Question 10

Are you licensed and insured?

Accepted Answer

Yes — Cando Catering is fully licensed and insured to operate across Atherton, Menlo Park and the Bay Area.

Question 11

How do I request a custom menu or quote?

Accepted Answer

Use the Request a Quote form on the site (date, guest count, event type, budget range), or email/call us directly for a custom proposal.

Question 12

Do you offer gift cards or corporate accounts?

Accepted Answer

Yes — gift cards and corporate billing/accounts are available. Contact us to set up a corporate account or order gift cards for employee appreciation.

Order Catering Online — Packages for Offices & Events

Catering Menu

Graze Boards and Tables

Appetizers

Desserts